We rely on you to communicate with us in the event of an emergency or disciplinary action or any other situation that impacts the physical or emotional safety of the intern. SCA has a wealth of experience and resources available to you in managing challenging situations. We expect to work with you in managing any major accidents, illnesses, injuries or major events involving law enforcement, interaction with the media, etc. If you are considering disciplining or dismissing someone, we need to be informed early in the process.
In the event of a medical emergency (injury, accident, severe illness) or other serious incident, 24 hour assistance is available at SCA’s Emergency Hotline: 800-967-6449 or 800- YO-SOGGY. This line has been set up to support our members, staff, and agency partners. During business hours, this line rings directly in to SCA Headquarters at Charlestown, NH. Outside of regular business hours, including weekends and holidays, this number will connect you with an on-call staff member. This line should be used for urgent communications only.
Non-Emergency Communication with SCA
For general notification to SCA for minor incidents, call the Partner Services Coordinator for your region, Monday through Friday, 8:30 a.m. to 5 p.m. If you are unable to reach your Partner Services Coordinator, the Partner Services Hotline is available at 208-424-6734 x 7499. A few examples of minor incidents include: an embedded tick, an early departure of an intern, unprofessional conduct or non-injury vehicle incident. Any information provided on the health and well-being of our interns is appreciated.
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